Welcome to our FAQ page! We understand that you may have questions about our services, pricing, or other aspects of our business. That’s why we’ve compiled a list of frequently asked questions and answers to help you find the information you need. Browse our FAQ to learn more about our services and how we can help your business succeed.
We are an all-in-one digital agency that offers a variety of digital marketing services that can help your business grow.
We offer a basic hosting, managing, and maintenance service for $99/month, including everything you need to keep your website running smoothly, like security updates and daily backups.
Additionally, we have three different packages available as monthly subscriptions that offer even more services and features that include web hosting, quality lead generation, search engine optimization, social media management, email marketing, retargeting, web analytics, search engine management, and premium support.
Yes, you can transfer your existing website to our hosting service. We can also assist with domain name transfer if needed. We offer migration services to help you seamlessly move your website to our servers.
Our “Starter” package is $795/month and includes all the digital services needed to grow your online business with a monthly Google Ads budget of $1,000 or less. You’ll receive free domain management, unlimited web hosting and email accounts, unlimited web updates, Yoast SEO Professional, Google MyBusiness management, Google Analytics management, Google Ads management, monthly reports, and 24/7 ticket support.
Our “Growth” package is the most popular option, priced at $1,250/month. With a monthly Google Ads budget of up to $2,500/month. You’ll receive all the features in the “Starter” package, Facebook Ads management, WooCommerce, premium WordPress plugins, Slack support, and more.
Our “Plus” package is designed for businesses with a monthly Google and Facebook Ads budget of $2,500 or more. Priced at $1,950/month, this package includes all the “Growth” package features, plus Facebook Ads management, phone support, and more. You’ll receive free domain management, unlimited web hosting and email accounts, unlimited web updates, WooCommerce, premium WordPress plugins, Google MyBusiness management, Google Analytics management, monthly reports, and 24/7 ticket support.
If you want to spend more than the monthly ad budget limit included in your package, we can certainly help. However, please note that you will be charged an additional 10% fee for how much more you want to invest in ads.
For example, if you’re on the “Starter” package and want to spend an additional $500 on ads, you will be charged a $50 fee on top of your monthly subscription fee.
Yes, you can change your package anytime based on your ad budget needs. If you need to upgrade or downgrade your package, just let us know, and we’ll make the necessary changes.
To manage your ad budget efficiently, we require access to your Google and Facebook accounts. This allows us to monitor and adjust your ad spending in real-time to ensure your campaigns perform at their best. We’ll work with you to set a monthly ad budget and manage your campaigns to maximize your return on investment and reduce the cost of conversion.
We have designed our monthly services to offer you the most value for your investment. Our team of experts will work with you every step of the way to ensure that your website and digital marketing campaigns are optimized for success. With our monthly packages, you can use our digital marketing expertise to improve your online presence and grow your business. Plus, monthly subscriptions allow you to adjust your services as your business needs change.
There are no hidden fees or charges beyond the monthly subscription fee, migration fee and the additional 10% fee for exceeding the monthly ad budget limit included in your package. Our pricing is transparent and will always communicate any fees or charges upfront.
Our digital agency offers monthly subscription packages for our services with no long-term contract required. You can cancel your subscription at any time without any penalty or cancellation fee.
You can get started with us by registering at Plaza Network. We’ll set up a consultation to discuss your needs and determine which package is right for you.
At our agency, we work with each client to set realistic goals and expectations, and we provide regular progress reports to track results and make adjustments as needed. While there is no guaranteed timeline for seeing results, we are committed to providing our clients with the best possible outcome.
We provide monthly Google reports and analytics on your campaigns, including data on clicks, impressions, conversions, and more.
Yes, we take website security very seriously and provide secure hosting services to protect your website and customer data. Our hosting plans include security features such as SSL certificates, firewalls, and malware scanning to prevent hacking and other security threats.
We understand the importance of protecting your website data and ensuring it’s always available. That’s why we perform daily backups of your website. In the unlikely event of data loss or other issues, we can quickly restore your website to its previous state with minimal downtime.
We offer various levels of support based on the package you choose. For our Basic package, we provide 24/7 support via email and live chat for website hosting issues and questions. Phone support is available for our Plus package. For our Growth and Plus packages, we also provide Slack support for faster response times and more efficient communication with our expert support team. Regardless of the package you choose, our support team is always available to assist with any problems.
Website design and development is the process of creating a website from scratch. We work with our clients to create a customized website that represents their brand and meets their specific needs.
Quality lead generation is the process of identifying and attracting potential customers who are interested in your products or services. We use various marketing strategies to generate high-quality leads for our clients.
Search engine optimization is the process of optimizing your website and its content to rank higher in search engine results pages. We use various SEO techniques to improve our clients’ search engine rankings and increase their visibility online.
Social media management is the process of creating, scheduling, and publishing content on social media platforms such as Facebook, Twitter, and Instagram. We help our clients build and maintain a strong social media presence.
Email marketing is a form of direct marketing that uses email to promote products or services. We help our clients create effective email campaigns that target their audience and drive conversions.
Retargeting is a form of online advertising that targets users who have previously visited a website or interacted with a brand. We use retargeting strategies to help our clients reach their target audience and increase conversions.
For example, if you’re on the “Starter” package and want to spend an additional $500 on ads, you will be charged a $50 fee on top of your monthly subscription fee.
Web analytics is the process of collecting, measuring, and analyzing website data to improve website performance and user experience. We use various web analytics tools to track our clients’ website metrics and provide valuable insights.
PPC stands for “pay-per-click” and it is an online advertising model where advertisers pay each time a user clicks on one of their ads. This model is commonly used on search engines and social media platforms to drive traffic and generate leads for businesses.
Search engine management involves managing pay-per-click (PPC) advertising campaigns on search engines such as Google. We help our clients create and optimize PPC campaigns to increase their visibility and drive conversions.
Google My Business is a free tool provided by Google that allows businesses to manage their online presence across Google’s search engine and other platforms, such as Google Maps. It provides a way for businesses to create a listing that includes essential information, such as the business’s name, address, phone number, hours of operation, website URL, and customer reviews.
Google Search Console is a free web service by Google that allows website owners to monitor and maintain their website’s presence in Google search results. It provides valuable insights into the site’s performance, including search analytics data, security issues, and manual actions taken by Google. It’s a valuable tool for website owners who want to improve their site’s visibility and performance in Google search results.
Google Analytics is a web analytics service that allows website owners to track and analyze website traffic and user behavior. It provides valuable insights into a website’s performance, including information on visitor demographics, behavior, and interests. It is a free tool provided by Google and can be used to optimize website performance and measure the impact of marketing efforts.
Facebook Pixel is a tracking code placed on a website to measure the effectiveness of Facebook ads and better understand the audience. It tracks visitor actions on the website and reports the data back to Facebook, allowing businesses to track page views, add-to-carts, purchases, and more. With this data, businesses can create custom audiences and retarget people who have interacted with their website. Facebook Pixel is a powerful tool for optimizing ad campaigns and gaining valuable insights into the audience.
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